Terms and Conditions

Driving Lesson and Online Booking – Terms & Conditions

This Agreement is made between Learners Nexus ("the Driving Instructor") and the booked client ("the Student") for driving lessons in South Australia. If the student is under 18 years of age, a parent or guardian must agree to the terms and conditions.

 

By booking a driving lesson with Learners Nexus, you agree to the following Terms & Conditions.

 

1. Eligibility

• The student must hold a valid South Australian learner’s permit (or appropriate licence for the lesson type).
• The student must bring their permit/licence to each lesson.
• Lessons may be refused if the student is unlicensed, unfit to drive, or under the influence of alcohol or drugs.

 

2. Lesson Bookings & Payments

• All lessons must be booked in advance through our online booking system. For cash or BSB payment, please contact us directly to organise booking and payment.
• Payment is required at the time of booking unless otherwise agreed.
• Lesson durations are fixed at 90 minutes and include brief pre-lesson and post-lesson discussions.

 

3. Cancellations & Rescheduling

• A minimum of 36 hours’ notice is required for the student to cancel or reschedule a lesson.
• No refunds will be given for late cancellations or non-attendance.
• Lessons may be rescheduled by the driving instructor due to weather, vehicle issues, or safety concerns.

 

4. Punctuality

• Lessons start at the scheduled time.
• Late arrival by the student may reduce lesson time.
• If the driving instructor is late, lesson time will be extended or adjusted accordingly.

 

5. Safety & Conduct

• Lessons are conducted in a dual-controlled vehicle supplied by the instructor unless otherwise stated.
• The student must NOT operate the instructor pedals fitted to the passenger seat footwell
• The instructor may take control of the vehicle at any time to maintain safety. This may include:
  • Grabbing the steering wheel from the passenger seat
  • Using the instructor pedals fitted to the passenger seat footwell
• Lessons may be terminated if unsafe or inappropriate behaviour occurs, with no refund.

 

6. Vehicle Use

• The student agrees to follow all road rules and instructor directions.

 

7. Video & Audio Recording Consent

• The student (and/or booking person) gives permission for video and audio recording during driving lessons.
• Recordings may include in-car cameras, dash cameras, and instructor audio. On occasion, the use of external cameras may also be used to film driving technique and social media clips.
• Recordings may be used for:
  • Promotional and educational content, including social media and website use
  • Driver training and feedback
  • Quality assurance
  • Insurance or incident review
• Personal details will not be intentionally disclosed.
• If consent is withdrawn, this must be provided in writing prior to the lesson. Withdrawal of consent may limit lesson availability.

 

8. Liability

• While the student is in control of the vehicle, the student may be held liable for damage caused through negligence or failure to follow instructor directions, up to a maximum excess of AUD $1,250.00 (including GST), being the applicable insurance excess.
• While all reasonable care is taken, Learners Nexus is not liable for delays, missed tests, or outcomes beyond reasonable control.
• Statutory consumer rights under Australian law are not excluded.

 

9. Privacy

• Personal information is handled in accordance with Australian privacy principles.
• Information is used only for lesson delivery, communication, and legal requirements.

 

10. Dispute Resolution

• In the event of any dispute arising under this Agreement, both parties agree to first attempt to resolve the matter through good-faith negotiations.
• If mediation does not resolve the dispute within 30 days, either party may proceed to arbitration or legal action.

 

11. Acceptance of Terms

• Booking a lesson online constitutes acceptance of these Terms & Conditions.